Module 8 Pre-Work

In preparation for this module, please spend some time thinking about the following questions:

  1. What are our organization’s current conflict resolution practices and procedures?
  2. In general, how do I feel about having to mediate between two team members?
  3. Whose responsibility is it to generate solutions to the conflict/problem/situation?

Submit your answers to these questions by completing the Pre-Module Quiz.

It is important to complete this pre-work so you may fully engage in the live discussions and activities and make the most of your learning experience.