Module 8 Content: Conflict Modes
Thomas-Kilmann Conflict Modes

Automatic thoughts that may lead to destructive response:
Arguing
-There’s no way I am backing down
-I don’t get it/you; I’m obviously right
Belittling
-I’m going to make you look like a fool
-I’m going to show you that your idea doesn’t matter
Caving In
-I don’t want to upset anyone
-Putting up a fight just isn’t worth it
Defensiveness
-I shouldn’t be blamed for this
-This isn’t my fault
Dismissing others’ opinions
-Nothing that anyone says will change my mind
-There’s really no other way to think about this
Becoming overly dramatic
-Everyone hates me!
-This situation is awful/hopeless
Exaggerating the problem
-I need to get your attention
-This needs to sound as bad as it feels
Exclusions/leaving people out
-Maybe you’ll get the message if I don’t invite you
-Leaving you out will prove that everyone’s on my side
Finger-pointing Blaming/scapegoating
-I shouldn’t get in trouble for this…it’s all their fault
-This is because of you not me
Gossiping/complaining about someone
I’m going to tell everyone what so-and-so did to me
I probably should say anything, but they deserve it
Becoming hypercritical
-I need to knock you down a peg or two
-I need to look like the smartest one here
Overpowering
-I won’t quit until I win/I don’t care what it takes/costs
-I’ll use my intimidation to get my way
Passive Aggression
-I’m going to make my point without looking like the bad guy
-I don’t want to talk about it, but can’t act like nothing happened
Revenge/looking to even the score
-I need to get even
-You’re going to regret what you did to me
Sabotage/Introducing obstacles
-You should be punished for what you did to me
-I have to regain the upper hand
Sarcasm
-That idea is obviously ridiculous
-Why would anyone say something so stupid?
Stonewalling/becoming non-receptive
-You don’t get to know what I am feeling
I’m not responding to this
Withdrawing
-This needs to end as soon as possible
-I’m just going to stay quiet until this thing is over.