Lessons
Module 10: Optimizing Employee Engagement
It is said that an engaged employee will consistently speak positively about your organization, will want to stay with your organization and will, on a daily basis strive to achieve beyond their role and organizational expectations. Although it is impossible to motivate an individual directly, we can certainly create a work environment that employees find motivating. During this module, we will explore the 8-employee engagement drivers that you can strive to foster to optimize your team’s engagement levels. Moreover, we will provide some pointers on spotting the red flags of disengagement as well as a methodology for assessment your team’s current engagement levels.

Learning Objectives
After completing this module, you will be able to:
- Identify and explain the 8-employee engagement drivers.
- Identify the red flags of disengagement.
- Describe the Net Promoter Score method for measuring employee engagement.